What you should know about shipping from


Deutschland Gemany:

  • The following information applies to the shipping method "Kaiser Deutschland Versand":
    Free shipping from 25 sqm flooring.
    (Under 25 sqm we charge a flat rate of EUR 39.95) / Island shipping on request.


  • Sample shipping Germany - The first 5 samples will be sent to you free of charge. For each additional 5 samples, you will be charged a flat shipping rate of 4.99 EUR (for three samples).
    You can order your sample on each item.


  • Our accessories products are calculated individually according to weight and quantity, you can see the exact shipping costs in your shopping cart.


  • Shipping costs for decking boards and substructures are a flat rate of 139.90 EUR. For other decking accessories, shipping costs are EUR 9.99.


Our shipping costs at a glance:


Standard delivery Shipping costs
Large letter (sample up to 5 pcs) 0,00 €
Package of samples from 5 pcs (5 samples free of charge, for another 5 samples 4,99) 4,99 €
Package (accessories such as care products, profiles < 1.80m, caps, underlays, etc.) 9,99 €
Decking accessories package (assembly, caps, underlay, etc.) 9,99 €
Freight forwarding / parcels (flooring under 25 m², skirting boards, profiles ≥ 1.80m, etc.) 39,95 €
Freight forwarding flooring from 25 m² 0,00 €
Freight forwarding of decking boards and substructures 139,90 €



Europa EU:

  • For the shipping method "Kaiser Europe Shipping" please enter the desired quantity in your shopping cart and the shipping costs relevant for you will be displayed.

Schweiz und andere Länder Switzerland and other countries::

  • Ask us, we will create your non-binding personal discount offer.


Desired delivery date / Desired shipping day


If you have a preferred delivery date, you can inform us of this during the ordering process in the "Comment on order and delivery" field. This field will be displayed before you complete your order.