Chat-Support

33 good reasons

1. Because you are not just a king, but an emperor!

With parkettkaiser.de you will discover the online shop that is always by your side to provide you professional service and fulfill all of your desires.

2. Because you choose the way!

You can contact us in different ways - directly in our showroom, by mail or email, per fax, telephone or via our chat-support.

3. Because the direct dialog is still the best way of communication!

If you have any questions, please, contact our team directly and your questions will be expertly answered. You save your time and work and installation of your floor runs smoothly like clockwork.

4. Because we stay in touch as long as you want!

If you can`t reach us - just leave us your phone number or E-mail address and we will contact you as soon as possible – we always stay in touch.

5. Because you can make the best purchase by us!

Bargain hunters can find on parkettkaiser.de what they are looking for. You will find over 2000 discounted items, daily specials and discounts. Discover our sale and remaining stock categories!

6. Because you can be a winner with us!

You will be 100% satisfied! Only in that case we, being online merchants, will be also satisfied. A classical win-win situation, in which both sides get a benefit. Being traders, we esteem your satisfaction with the products and our service. Only satisfied customers will recommend us.

7. Because you don`t have to break your piggy bank!

All of our new customers get a new customer discount of 5%. And there is still something to remain in your piggy bank!

8. Because you are someone special for us!

You will receive the detailed advice and a perfectly tailored offer!

9. Because you don`t have to wait long for your offer!

Within 24 hours you will receive a personally tailored offer.

10. Because you get only safe offers!

Your offer price is guaranteed for 14 days. So you can decide at your leisure.

11. Because you get help with your choice, when you need it!

If it is difficult for you to choose something particular - just send us a short description of the floor of your dream. We will start searching and you`ll get a perfectly-chosen selection for your decision.

12. Because your contentment is our goal!

In case you ordered too much or changed your mind, you may return the goods and we will help you to find the right ones.

13. Because you have to feel some things!

You will surely get free samples from us, so you can touch your floor and get sure it is what you want before you decide to buy it.

14. Because you are always welcome by us!

In our showroom, you can see all kinds of flooring and get help of our qualified personnel. Our team looks forward to meet you!

15. Because you will be consulted by specialists!

You may benefit from our professional knowledge accumulated over years and regularly renewed. We specialize in everything that relates to flooring. Our trained colleagues will answer your questions regarding terrace boards, panels, skirting boards, underlays and many more.

16. Because you can trust the tradition!

For almost 70 years we have been dealing with wood trade. Over time, for convenience of the clients like you, we turned our local family business into an international online enterprise engaged in electronic commerce across Europe, but the initial love of the business and care for the welfare of our customers remain the same as 70 years ago!

17. Because you get 1A quality!

In our online shop, you will find a variety of well-known German and European flooring manufacturers. Our own brand also consists of only high-quality materials. – Because quality is an absolute value for us.

18. Because diversity means freedom of choice!

You will love a wide choice of goods we offer! Starting with terrace and parquet flooring and ending with floor care products we offer you everything you need to install your floor and to care of it, both indoors and outdoors. In the range of our products you are guaranteed to find something to your taste.

19. Because good flooring does not have to be expensive!

Among the wide range of different manufacturers and price ranges you will find a floor according to your budget.

20. Because you get more with us!

Along with flooring, care products and floor installation tools in our online store you will also find the detailed information about products and a floor installation guide to download and print.

21. Because you get an answer to every question!

Working closely with manufacturers, we are able to respond to any of your questions in detail and, if necessary, to put you in touch with manufacturer.

22. Because you have a choice!

You have a free choice of the payment method – whether a credit card, Paypal, money transfer to account or payment by installments – we offer you 8 different payment methods.

23. Because you`ll get your flooring delivery free of charge!

Buying floor covering from 25 m2 you receive free delivery of your order within Germany.

24. Because your order will be delivered on time!

Tell us your desired delivery date and your goods will be brought to you by a freight forwarder or a courier service in the fastest and the most efficient way just in time.

25. Because you can store your goods by us for free!

Floor of your dream found, but you need it in a couple of months? - Be independent of product ranges or production bottlenecks. We are happy to store your flooring free of charge for you until you need it.

26. Because your order and delivery are always free of risks!

You will be notified of the upcoming delivery by phone or email. The parcel tracking service is also provided. All goods on transport route to you are insured. In case of goods damage, we take care of compliance with all the formalities and immediately send your goods replacement, so that it can go smoothly on your construction site.

27. Because you do not forget anything!

So, you are sure of everything! Due to the handy structure of our online shop, you will be presented with suitable laying accessories as well as recommended care and cleaning for every floor, so you`ll get a very good product overview.

28. Because boundaries are created in order to break them!

Do you have a property abroad? - We would like to be useful to you also outside the country. Decide on your order and we will deliver it wherever you want.

29. Because you support a healthy competition!

With your interest and your decision you support the philosophy of a healthy competition. It is possible just through the supporting of not large conglomerates, but medium-sized businesses.

30. Because we operate in a transparent!

Both via your customer account and the email notifications you will be informed about each processing step and the current status of your order.

31. Because your data are safe with us!

The responsible handling of your data is an absolute priority for us, therefore we place great emphasis on the secure transmission of your data with HTTPS encryption.

32. Because you can trust us!

Trust is good, control is better. You can benefit from the experience of the tens of thousands of our customers and look through reviews of other buyers directly on our site or on the independent review platform eKomi.

33. Because you are part of the family!

With your personal client account, you automatically become a member of the Parkettkaiser family and get to enjoy special offers and experiences on care of different floor coverings. You also be informed about all the news.
And of course, you can stop the family membership at any time by just a click.

33 gute Gründe